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Shipping and delivery

Delivery time

  • Dapeppa strives to process and ship your order as quickly as possible. Please allow approximately 1 to 2 business days for dapeppa to process. As soon as your order has been shipped, you will receive a shipping confirmation by e-mail containing a Post NL Parcel code, with which you can easily track your order on the Post NL Track and Trace website.
  • As a rule, PostNL delivers your shipment within 24 hours (Belgium 48 hours) after it has been offered by us and you have received the shipping confirmation. This almost always goes well, but there may be a delay that we have no influence on. You can track the package via Post NL's Track and Trace website.

Availability

  • It is possible that products are unexpectedly sold out, so that they cannot be found in our webshop. Is the product you are looking for sold out? Let us know via hallo@dapeppa.nl. We will then contact you.

​We ship to the following countries

  • The Netherlands
  • Belgium, Germany (€8.75 or from €30.00 free)
  • Other EU countries, Norway, Switzerland (€10.75 - €25.00. The exact rate will be calculated in the shopping cart. From €50.00 free shipping)

Delivery charge

  • Within the Netherlands, your order will be delivered free of charge from €30.00. For amounts under €30.00, €5.95 delivery costs are automatically charged at the time of payment. Lower delivery costs apply to a number of products. If the package fits through the mailbox, the shipping costs are €2.95.
  • Within Belgium and Germany, your order will also be delivered free of charge from €30.00 and €8.75 delivery costs will automatically be charged for amounts under €30.00.
  • The rates for the other EU countries are indicated in the shopping cart. Free shipping from €50.00.

​Delivery by PostNL

  • As soon as your order has been shipped, you will receive a shipping confirmation from us by e-mail containing a Post NL Parcel code, with which you can easily track your order on the Track and Trace website of Post NL.
  • As a rule, PostNL delivers your shipment within 24 hours (Belgium 48 hours) after it has been offered by us and you have received the shipping confirmation. This almost always goes well, but there may be delays that we have no influence on. You can track the package via Post NL's Track and Trace website.
  • Please take the following into account: PostNL parcel service delivers at different times than regular mail. We have no influence on the time of delivery.
  • PostNL delivers 6 days a week. If you are not at home, the postman will offer the package again a day later or offer it to your neighbors. If you are not at home for a second delivery, you can pick up the package at a PostNL collection point. You will receive a message from the postman in your mailbox stating where you can pick up the package. You have 2 weeks to do this.