How does the Pepshop work?
1. Make your choice
- Choosing is perhaps the most difficult. We have not made it easy for you with so many different flavors and products. A cookie jar for mom, a beer bread for grandpa... and, uh, about six products for yourself.
- Did you choose? By choosing the green button next to the product you place it in your shopping cart.
- You will find the shopping cart at the top right of the screen. If you click on this you will see exactly what you have added and what the final price will be. You choose the payment method you prefer and then click on complete order.
2. Gift for someone else or for yourself?
- Is your order a gift for someone else? What a great idea! We are happy to send the gift directly to the receiver on your behalf. When entering your address information, click the checkbox next to "I want my order delivered to a different address." Then enter the address details of the lucky recipient.
- Leave a personal message in the box "gift message and / or other comments" We'll make sure it comes on a nice card.
Would you like to receive the package at a different address? That is of course no problem either. Again, check the box next to "I want my order delivered to a different address" and then enter the desired address. In the comments box you can indicate that it is a gift for yourself. You can also leave it blank.
Multiple delivery addresses
Create a new order for each delivery address.
Do you want to send more than 10 packages to different addresses. Then please contact us. We are happy to help you with that.
- We offer various payment options; iDeal, Paypal, Klarna, ApplePay, credit card, SOFORT Banking and especially for Belgium Bancontact. Choose the desired payment option during the ordering process and follow the instructions on the screen.
4. Now we get to work
- After you have completed your order you will receive a confirmation email. With this we confirm that we have received your order and are working on it.
- We make sure that your order is well packed and ready to be delivered.
- We will bring your package to the post office as soon as possible. Often on the same day. To be sure, take into account about 2 business days.
- As soon as we have delivered your package to the post office, you will receive another email. Here you will find a track-and-trace code with which you can see exactly when you can expect your package.
Are you not completely satisfied with your order? We want you to be happy with us so we solve that. Read more about our service here .